Privacy policy

Who is responsible

The controller of your personal data is Gerant BV. Its registered office is at Van Putlei 31, 2018 Antwerp, Belgium (enterprise number BE 0548.967.342).

For any question about your personal data, write to michiel.spaas@gerantoffice.be.

What we process

This website has no contact form and collects no personal data on its own. We process personal data only when you contact us by email or telephone, or when you become a client.

When you contact us, we will process your name, email address, telephone number and the content of your message or call.

When you become a client, we will additionally process your identification data (a copy of your identity card or passport), address, company number, national register number and the information needed to provide the service.

Why, and on what basis

Answering your request and preparing a first conversation

Steps at your request before a contract (Article 6(1)(b) GDPR) and our legitimate interest in managing contacts with prospective clients (Article 6(1)(f) GDPR)

Providing the Gerant service and managing the client relationship

Performance of the contract (Article 6(1)(b) GDPR)

How long we keep it

Client data: until the end of the client relationship, and after that only for as long as we need it to close the relationship (for example to issue a final invoice) or to meet our accounting and tax obligations.

Data of prospective clients: for a maximum of five years after the last contact. You can ask us to delete it at any time.

Who receives it

Your data is not sold or shared for marketing. It may be processed by service providers who support us (such as IT and software suppliers), under contract and on our instructions, and disclosed to competent authorities where the law requires it.

Your data is in principle processed within the European Economic Area. Where a transfer outside it is necessary, it takes place only with appropriate safeguards, such as an adequacy decision or standard contractual clauses.

Your rights

You have the right of access, rectification, erasure, restriction of processing, data portability and objection. Where processing is based on consent, you may withdraw it at any time.

Send your request to michiel.spaas@gerantoffice.be. We answer within one month and may ask you to confirm your identity.

We do not take decisions based solely on automated processing, including profiling.

Complaints

If you believe your data is not processed correctly, you may lodge a complaint with the Belgian Data Protection Authority: contact@apd-gba.be, +32 2 274 48 00.